Enable Bluetooth on your mobile and turn on the headband. Give Access to the Location from the app for the device to be detected by the application. Your headband will now be connected. Ensure the headband's charge is above 30% before starting a session.

The reasons might be signal traffic or lack of required permissions for the usage of Orbit. Make sure your Bluetooth and location are turned on and try to reconnect. If it is still not working, try closing the app completely and reopening it. Avoid any other Bluetooth devices connected to the same mobile in case of connectivity issues. Also ensure you have not denied any permissions asked during the onboarding.

You will be notified of the disconnection in case of errors and the data will be stored in the background. You can reconnect the headband from the main page.

The headband measures Physiological signals including brain activity, Heart rate, and breath coherence and helps you identify your current relaxation levels.

Click on the Bluetooth icon in the app to see the battery status. The LED indicator in the device also shows the battery status.

It takes 3-4 hours to fully charge the headband.

You don't need to. But if you wish to, you can use a sanitizer pre/post the session.

No, Orbit is perfectly biocompatible unless you have any allergic reaction towards the compounding materials like the Cotton Lycra fabric and Silver coated sensors.

Since we have personalised mindfulness sessions, We strongly suggest the users use their earphones to have a better experience of the product.

Just log in from a different User ID and connect to the headband if you are using a single mobile application. If you need to connect to a different mobile, please disconnect the headband from the existing app (if any) and connect it to the App where you log in with your new user ID.

The session results and graphs are displayed right after the session, You can also see the session results and the number of sessions done in a day from the Profile page.

It depends on you and your comfort. Do a biofeedback session whenever and however long you would like to. However, if you are a Novice meditator, we would suggest starting slow with 5-10 minutes a day and gradually increasing the duration as the days go by.

The information collected during the challenge will be anonymous and secured by our cloud data safety protocols. The information collected will be limited to Demographics, Behavioural data (Basic Psychometric scales), and Biosignals (EEG-brain waves and HRV-Heart Rate Variability) The scope of the data collection is only to improve device output accuracy and user experience. Therefore, the data will not be shared with any person/entity outside the organisation at any appeal.

You can reach out to us through the mentioned contact number +91 784 521 6763 (call, SMS, Whatsapp) or mail us at

Please contact us through Support and our customer service executive will guide you.

The Sensors are fixed to the headband through a simple button-type mechanism, you can remove it just by pulling it out and plugging in the new sensor if the old sensor's coating starts to wear off.